Change Management Course Overview 

Change Management involves guiding teams, organisations, and individuals through transitions to achieve desired outcomes. This BCS-accredited 5-day Change Management Foundation and Practitioner course integrates both Foundation and Practitioner materials, focusing on managing changes within a project management framework. Participants will learn to identify the need for change, understand its reasons, and assess its impact on individuals and businesses. 

Prerequisites of the Change Management Course 

To attend this course, you must have a basic knowledge of Change Management. 

Who should attend this Change Management Course?

  • Aspiring and current Change Managers 
  • Project Managers 
  • Business Analysts 
  • Operational Managers 
  • Senior Executives Programme Managers 
  • Risk Managers

Learning Outcomes 

After completing this course, delegates will be able to: 

  • Have an in-depth knowledge on the impact of change 
  • Have knowledge on the benefits of management and realisation 
  • Gain the skills to gather an effective change team 
  • Have the skills to prepare for impending change 

Course Structure 

This 5-day course will be divided into a two-part structure: 

  • In the first 3 days, the course will cover the essential materials needed to understand Change Management for the Change Management Foundation exam 
  • The last 2 days will cover the essential materials needed to take the Change Management Practitioner exam 

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Change Management Course Outline 

Chapter 1: Change Management Perspective 

  • Change and the Individual 
  • Learning New Skills 
  • Models of Individual Change 
  • Motivation – What Drives and Motivates People? 
  • Systematic Differences Between People 
  • Organisational Metaphors 
  • Organisational Culture 
  • Models of the Change Process 
  • Emergent Change 
  • Key Roles in Organisational Change 

Chapter 2: Change and the Organisation: Defining Change  

  • Drivers for Change 
  • Cascading Decisions and Designs 
  • Portfolio, Programmes, and Projects 
  • Developing Vision 
  • Viewpoints and Perspectives 
  • Writing a Vision Statement 
  • Vision Statement Pitfalls 
Chapter 3: Benefits Management  

  • Benefits Management – Objectives 
  • Benefits Management – CSF 
  • Principles and Processes 

Chapter 4: Stakeholder Engagement  

  • Leadership and Engagement 
  • Principles 
  • Stakeholders 
  • Segmenting Stakeholders 
  • CPIG Segmentation 
  • Stakeholder Personas 
  • Example Persona 
  • Empathy Mapping 
  • Stakeholder Radar 
  • Segmenting and Populating the Stakeholder Radar 
  • Managing Relationships and Mobilising Stakeholders 
  • Rogers’ Innovation Adoption Model 
  • Listening and Mobilisation 
  • Lead with Meaning and Emotion 
  • Influencing Through Demonstration 

Chapter 5: Communication  

  • Cognitive Biases 
  • Feedback Mechanisms 
  • Communication Approaches and Methods 
  • AIDA 
  • Sponsors and Leaders of Change 
  • Factors to Encourage Engagement 
  • Barriers to Effective Communication 
  • Communication Effectiveness 
  • Appealing to Hearts and Minds 
  • Using Stories to Engage People 
  • Communication Channels 
  • ‘Lean’ or ‘Rich’ Communication 
  • Fostering Collaboration 
  • Using Social Media 
  • Effective Communications 
  • Communication Planning Framework 
  • Communication Strategy 
  • Communication Plan 

Chapter 6: Change Impact  

  • Change Impact, Risk, and Continuity Model 
  • Categorising Change Impacts 
  • Key Inputs 
  • McKinsey 7S Model 
  • Gap Analysis 
  • Stakeholder Impact Assessment 
  • Change Severity Assessment 

Chapter 7: Change Readiness  

  • Working with Individuals in Major Changes 
  • Building Organisational Readiness for Change 
  • Preparing for Resistance 

Chapter 8: Education and Learning Support: Training Planning  

  • Key Principles of Learning 
  • Defining What is to be Learned? 

Chapter 9: Project Management - Change Initiatives, Projects, and Programmes  

  • Overview 
  • Decisions and Designs 
  • Project Environment 
  • Project Methodologies 
  • Identifying Key Roles and Owners 
  • Change Delivery Plan 

Chapter 10: Sustaining Change  

  • Levers and Leverage 
  • Types of Levers 
  • Environmental Levers 
  • Leadership Levers 
  • Organisational Development Levers 
  • Kelman’s Three Levels of Adoption 
  • Tipping Point and Critical Mass 
  • Reinforcing Systems – Vicious and Virtuous Cycles 
  • Levels of Adoption and Critical Mass 

Three Reinforcing Systems 

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What ‘s Included

Change Management Foundation Examination

Change Management Practitioner Examination

World-Class Training Sessions From Experienced Instructors

Change Management Foundation Certificate

Change Management Practitioner Certificate


Change Management Foundation Exam

Ways to take this course

Classroom Training

Face-to-face sessions led by expert instructors, fostering interactive learning experiences and collaboration among delegates.

Online Instructor-Led Training

Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.

Online Self-Paced Training

Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.

On-Site Training

Customised courses delivered at your location, tailored to your specific needs and scheduling preferences.

Change Management Foundation & Practitioner Calender



Delivery Methods

Change Management Foundation & Practitioner


2nd January 2024


6th January 2024

(5 days)


Change Management Foundation & Practitioner


8th January 2024


12th January 2024

(5 days)


Change Management Foundation & Practitioner


15th January 2024


19th January 2024

(5 days)


Change Management Foundation & Practitioner


20th January 2024


24th January 2024

(5 days)


What do i get for £4175

  • 80 hours course
  • Immediate Access for 90 days
  • Mock exams
  • Exams included, taken online
  • Certificates on completion
  • Case studies
  • Exercise files
  • Personal performance tool
  • 24/7 Support
  • Suits a busy Lifestyle & Independent Learners
  • Train in the comfort of your home
  • Interactive course
  • Compatible on mobile, tablet and desktop
  • Scenario based learning
  • Bookmarking ability
  • Note taking facilities

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budget Limited budget?

Course price: GBP4175

Optional addons: GBP0

Total: GBP4175

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Frequently Asked Questions

What is Change Management?

Change Management involves preparing businesses for unavoidable changes, and ensuring smooth transitions. 

What is APMG Change Management Foundation?

APMG Change Management Foundation is a certification focusing on Change Management principles and practices. 

What does a Change Management Practitioner do?

A Change Management Practitioner plans and executes organisational changes effectively, minimising disruption and maximising benefits. 

What is the pass mark for APMG Change Management Foundation?

Delegates need to score at least 50% to pass the APMG Change Management Foundation exam. 

Is this training course accredited?

Yes, The Knowledge Academy's APMG Change Management Foundation and Practitioner Training is accredited by APMG. 

How can I be an effective Change Management Practitioner?

Focus on communication, change models, stakeholder empathy, planning, execution, addressing resistance, and fostering a change-ready culture. 

Is an APMG Certification worth it?

Yes, APMG Certifications validate expertise and enhance career prospects in various industries. 

What is the highest salary for Change Management Foundation & Practitioner?

Change Managers can earn competitive salaries, averaging £69,690 annually in the UK. 

What are the levels of APMG Change Management?

APMG offers Foundation and Practitioner levels, catering to individuals' needs for foundational knowledge and advanced skills. 

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